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ABOUT BMW Marshall Scunthorpe

Find out more about what we do and our team.

Latest News & Events

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Impress with the new BMW Shadow Edition

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The new BMW 5 Series Touring

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BMW 5 Series Preview Event.

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BMW 5 Series Launch.

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Beat the VED Changes.

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BMW i3 Service Inclusive

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Christmas Opening Hours

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Available in Black, Friday

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Winter Wheels & Tyres

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BMW Technology Event. 19-20 November 2016.

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Insist on a BMW Approved Bodyshop.

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BMW Winter Accessories & Seasonal Offer.

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Here Today, Yours Tomorrow.

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Macmillan World's Biggest Coffee Morning - Friday 30th September

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Drive Your 66 Plate. Ride Your 66 Plate.

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Marshall Scunthorpe Cinema Competition

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The new BMW M5 Competiton Edition.

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Motor Trader Industry Awards 2016

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The Scunthorpe Telegraph Motorshow.

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BMW Car Club Centenary Relay

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Motor Trader Industry Awards 2016

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Vacancy - Parts Advisor

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The Next 100 Years

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Customer Complaints Procedure

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Easter Opening Hours

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Newly appointed Corporate Sales Manager.

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BMW 7 SERIES PREVIEW EVENT - 22 OCTOBER.

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David Edwards Charity Golf Day - 22.09.15

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Sponsorship of Forest Pines Junior Golf Team 2015 Season.

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The New BMW 7 Series - Arrives 24 October 2015.

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The New BMW X1 - Arrives 24 October 2015.

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Cycle while you Service at Marshall Scunthorpe.

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The Scunthorpe Telegraph Motorshow.

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BMW 2 Series Gran Tourer Launch - 6 June 2015.

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Graham Etherington

Head of Business

Ryan Horton

Sales Manager

Gary Foster

Service Manager

Mark Camburn

Parts Manager

Heather Robertson

Marketing Manager

David Codman

Corporate Sales Manager

Rachael Nairn

Local Business Development Manager

Chris Portogallo

Sales Executive

Ben Everett

Sales Executive & Motability Specialist

Mohsin Zia

Sales Executive & Motability Specialist

Ian Wilkinson

Sales Executive

Alex Wilkin

Sales Executive

Sam Byrne

Senior Service Advisor

Nathan Blewett

Service Advisor

TECHNICIANS

Steve Hill, Adam Portess, Chris Barber, Carl Pass, Dave Smith, Ryan Hellewell, Martyn Howden

Ian Anderson

Parts Supervisor

Jamie Chapman

Parts Advisor

Mylea Hamilton

Receptionist

Carol Elliott

Receptionist

Roberta Hamilton-Hughes

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent service from friendly staff

Service

Vehicle in with what appears to be a head unit fault. Had to pay £70 plus to have it looked at & came away without the fault being identified & service centre telling me it may need new head unit at circa £1,500.

Service

Replacement part a long time arriveing

Service

Booked in at a time to suit me with a time slot to allow me to wait on site whilst repairs were completed. Work completed in time suggested.

Service

very helpful and finish just in time

Service

Interior of car was presented immaculately but received back in a poor state

Service

Having dealt with Marshall Scunthorpe i am delighted with the service and always feel looked after as a customer from the moment you arrive.

Service

As always the staff are always ready to help and very courteous

Service

I asked about a door window that was not closing properly, this was not fixed.

Service

Job completed as promised, price quoted did not include vat that is a little surprising.

Service

The people that I dealt with were very helpful, friendly and obliging. We borrowed an X3 for a test drive whilst my car was being checked out and the salesman Mo went out of his way to lend us his car.

Service

Efficient, friendly service

Service

The professional service I received from the Senior Service Advisor, Samantha Byrne, has encouraged me to have further services at Scunthorpe even though I only make several visits a year to the area and it is not the most convenient time for me.

Service

Highly efficient, courteous, no nonsense (ie no long list of things that don't need doing).

Service

Nathan and Sam both provided excellent support Sam in ensuring the parts were ordered beforehand and Nathan for his professionalism and high degree of customer service on the day

Service

Great service from everybody and especially Sam at the Service desk.

Service

Service reception is just perfect, from booking in to taking away.

Service

Impeccable customer service

Service

Prompt attention and good customer service

Service

All questions answered. Staff helpful and polite.

Service

They knew what they had to do on the first m2 service and I felt assured it would be done properly.

Service

Lost 1 star, because of the length of time it took for the part to come from BMW Germany.

Service

the car wash was poor, streaky and generally poor

Service

Started and finished on time and at the quoted price

Service

Welcoming staff. Great and quick customer service.

Service

No courtesy car available means time wasted waiting for car . This despite having purchased 3 BMW's in the last 5 years from Astle/ Marshall garage at Scunthorpe

Service

Understanding of the dangerous problem that effect the car Was booked in with spares ordered seems a common problem why no recall

Service

All work completed satisfactorily and no additional unexpected costs

Service

A* Customer service, they put the customer first. They provided me with a finance package that suits me rather than saying this is what we can give you.

Service

The service of car was fine but the Valleting service on the outside of the car was disgusting. It was cleaner when it went in for service then it was when we collected it.

Service

The car came back just like new all clean and shiny

Service

Again Ben was outstanding made me feel comfortable, surrounding was excellent

Sales

Everything went so smooth

Sales

BMW Scunthorpe did a great job and meant I put the business with them rather than a local Scottish BMW dealer

Sales

Very helpful staff

Sales

The whole process went so smoothly

Sales

I had a disappointing experience at my local dealer (especially in the service department. Ian Wilkinson was the only person who was prepared to listen and attempt to solve my problems....this was last November; Now i'm a new one! All due to Ian!

Sales

This is the second new car we have purchased via Ian Wilkinson on both occasions he has been very friendly, helpful and efficient in all respcts.

Sales

When I decided to buy a new car Mohsin was able to help me with the purchase by giving me all the details with regard to the car in question. He was able to answer any questions I had. He was thorough and meticulous.Was impressed and satisfied.

Sales

Good customer service. Efficient, friendly and put at ease by the sales man. No pressure to purchase.

Sales

We were very satisfied with this centre. Ben was extremely efficient during and at the time of our hand over.

Sales

The process was very easy and efficient. Alex was excellent throughout