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Problem I have seems to be rectified first time
Paul at Scunthorpe was excellent, answered any questions I had and sorted the car I wanted to the exact specification.
Always the same good service
What one would expect
They have delivered within my expectations
All factors concerning my Bmw discussed/explained
Brilliant people who we trust
Friendly staff, all work carried out on time
The service given to me of the years has been excellent. Efficient,pleasant and very professional.
Sam in the service department is great. Always makes sure your looked after in a friendly and efficient fashion.
This is my second car from the team at scunthorpe marshalls and i would recommend them to anyone im more then happy with the service and will continue to buy used cars from them while they provide an excellent service.
Service was great and i was kept fully informed.
Courteous and efficient service from friendly representatives
Sales representative was cheerful and knowledgeable. Made the experience enjoyable.
On time and reliable
Manager takes in yo account my needs
The collection of the car was disappointing, I missed an appointment waiting for the replacement car, as they were here at the time stated.Also due to lateness the car didnt get a proper clean and valet.Overall disappointing.
Polite and efficient service. Every thing completed quickly and at a good price.
The service receptionist should have explained the auto gear stick and perhaps he will in the future because this led to a back end shunt
Sam on reception was so lovely and helpfulJames was hilarious and able to help me with the hire carThe service was well done
Couldnt be more helpful especially Sam
Apart from my complaints about the courtesy car, I was happy with the team and the way I was kept informed My only misgiving was that insufficient time was given to teaching me how to use the dash cam
Overall great service but sometimes difficult to park.
Overall excellence with service routine
Excellent - but always room for improvement
I had an issue with the headlights and was sorted out the next day after I purchased the vehicleI have still got an issue with scratches in the paintwork but this should be all sorted this week
So easy to deal with, level headed, non pushy, great service.
I'm a perfectionist so I can normally find a problem with everyone and everything. However I couldn't find a single thing to find fault with so marshalls must have done a great job
Marshals, Scunthorpe deliver excellent service
Quick response , friendly and efficient staff . Fault rectified .
As i said i was waiting for the car to be serviced .Sat in the waiting area with a cup of coffee ,and kept up to date on how things were going very pleased.
We were able to leave the car the evening before the work was due to be done due to our work commitments.
All went discussed when booking in car.
Excellent service by sales exec Paul Tate that dealt with me.
I went in with a nail in my tyre and I had paid the tyre insurance and they did everything they could to get me in straight away
Fantastic team, I will never buy a car from anywhere else as long as this level of service continues.
as above friendly and helpful staff
They went to an awful lot of trouble to make sure we were not put out with the waiting time of the vehicle light fitting
I have a rattle
They did what they promised in the timescale
Everything ready when I got there, and car was cleaned and polished to a high standard. Paul also worked around me for the time and date I could do.
Everything went smoothly, with no delays or problems and the part-exchange value I was given was very competitive
Excellent sales person who answered all my questions more than adequately during purchase with delivery being on the promised date
Very personalised care - all queries answers in simple and professional way I think Mohsen as sales person is very skilled
Dealership known for 25+ years -Super salesman, known 4 years, very accommodating, regular contact to advise progress, nothing too much trouble. No pushiness!Excellent negotiation on deal, delivered on time
We got what we wanted on the date we asked for it
Totally satisfied which included nearly a 2 hour handover.
As mentioned, great service, including being picked up from the train station and given a full tank of fuel to get me home.The whole team were pleasant and friendly and made me feel like my business was genuinely appreciated.
Helpful friendly attentive staff
At Marshalls of Scunthorpe excellent - salesman Ali at Stratstone Hull was great, sale sorted but then Mathew from finance scuppered it all saying we were thousands away from a deal. Got the same deal from Marshalls.
Some waiting around at times but overall a good service.
Attention to detail / personal service / staff
Brilliant sales team, very relaxing and straight forward experience.
Good experience with salesman and very good deal
Car was delivered earlier than expected
Everything was tailored to our needs and communication was easy and quickWe were treated with respect and kindness throughout
Everything was to my expectancy
Only problem was that the delivery date changed and turned out to be nearly two months longer than expected initially.