Job was done on time and carried out well

No reason to give less than 5 stars

Excellent service from Sam Byrne as always.

Always rapid. Always polite. Professional throughout the whole place.

The customer service I received was excellent.

Again the staff lead me through all work undertaken and explained details in a way I could understand.

Faultless and easy service

They just get on with the job

Communication from beginning to end was great, a mechanical challenge during the service was communicated well and handled in a very pleasing way with BMW's support. Service plan worked - cover all the payment etc

Sam is a huge asset to the service team nothing is any trouble.

The work was carried out as promised. Including making the eight year old car look like new. No mean task!

Very efficient and no hidden extras

Sam Byrne on the service desk has been excellent as usual

Excellent service.Friendly Staff.Nothing too much trouble.

The customer experience is first rate: arranging for service, dealership ambience, specialist engineers, detailed reporting of service and video health-check with commentary an excellent innovation.

Everything ran smoothly and efficiently.

We received really friendly and excellent service.

Everything was explained fully and fast service

Excellent service.

The whole process is efficient . The service staff ( Sam ) are professional , courteous and friendly .

So helpful

Good efficient friendly people at Marshall

Helpful and efficient

Professionalism of staff

Staff are very helpful and go the extra mile To help

They did a good job

no issues at all - there was space for me to work while I waited, COVID protocols in place all good

Sam was so lovely, helpful and very professional

Everything was carried out as expected.

Video of inspection and Sam's high level customer service in doing a thorough job.

whilst there are problems presently with my tyres i am sure the issue will be resolved satisfactorily

Professional service from the start. So no complaints.

Again Sam, makes it such a pleasure to take your car there,

Everything went according to Plan

Nathan the man

All completed on time and price seemed good. Booked in by Sam with excellent efficiency as always. We use this garage because she is so good and nothing is too much trouble. We have to travel to use it even though we have a BMW garage closer.

could not have been more helpful doing the repair required

Everyone associated with the garage has whenever I have had to deal with them been great. no problems at all.

Was issues with tyre valves but all sorted quickly

Excellent service and Sam was so helpful and informative

Really welcoming environment and I was dealth with very professionally.

Quick polite service. Nothing is a problem for them.

Pleasant, hassle-free experience.

No problems encountered

Sam Byrne is an outstanding service advisor and Craig Scott an outstanding technician.

Super job and a great hoover out too

Excellent service by the staff and service team.

Sam on the desk is fab!! So helpful, friendly and tells you exactly the information that you need, she makes the whole experience a joy whilst you are there :)) 10 stars Sam!!

Always provide the best service

Service team - particularly Sam was really helpful.

Everything went as I expected...

The work was completed to our satisfaction

Senior service advisor was extremely efficient and very helpful to me.

They did what was planned. Superb

No hassle

Dodgey work carried out by a previous body shop, Nathan pointed out the issues and advised that I return to get them to fix the error instead of paying again for Marshalls to do it. Other issues tireless investigated.

As above, the past problems with the service agreement were put right which is all i really wanted.

Great staff, nice atmosphere, awesome showroom.