The repair was done quickly and to a good standard.

The service and our requests for seat cover repair and the painting of the hubs was dealt with in the specified time,and to a high standard. We were impressed with the video of the health check which was very reassuring.

Able to book in when i wanted and got car back the same day with no delays

Neil your service guy was great. He kept the car for a few days whilst I was away with work and that was no problem. He kept me informed throughout whilst not being invasive. I appreciated what he did and he made feel valued

No coffee machine unfortunately - had a two hr wait whilst repairs done which is fine. Would have been nice to have beeen offered a drink

Marshall BMW have had my M4 in 3x times trying to why my clock and date will not till forward after been updated.I must also stress the car was taken in for other faults all sensor issues

my service experience was as always fantastic, I recently had a heart attack and my car was picked up and returned when the work was completed, most caring and helpful staff which really makes a difference... thank you

Could give better estimates of completion times for work being done. Expensive as mentioned above.

Excellent service throughout purchase of car.

Sam and her team went that extra mile and then some as always, keep up the good work.

Nathan took care of my vehicle requirements going the extra mile in securing a driver to take me home so I didn’t miss valuable business time

The MOT was carried out without fuss and convenient to us.

As in my previous reply it was all straightforward with no problems whatsoever.Staff were all polite and helpful.

Kept me up To date with the progress and the video of my inspection was a nice touch

Looked after me well, slightly disappointed that no service engineer was available in Grimsby to look after my car, hybrid tec....

i had given the required information i.e service plan etc when booking but there was no record of this on checking in

Friendly - took the time to explain what had been done and show me various potential issues.

Excellent service from staff who were very pleasant

efficient and courteous staff

The work was done along with an mot which was not planned and the car was ready by lunchtime.

Problem efficiently dealt with

Job completed with agreed timescale

Good job, well done

Its a pleasure to visit the showroom and talk to knowledgable members of staff who want to provide a good experience.

DESERVED

Really like the Scunthorpe team. Helpful & friendly

Great service

Excellent customer service

Good staff

Sorted the job first time and showed me the faulty part

Respectful and helpful staff.

Mohsin is a highly professional, respectful and reasonable gentleman who handled and managed all aspects of the acquisition of my new X4M40D with great poise, attentiveness and consideration.

Chris Portogallo listened and acted on my choices of vehicle and kept me informed of progress throughout. Extremely professional service provided.

The sales team were very professional. The important thing for me is they did what they said they would e.g. call when they said they would or email when they said they would.

I was given a fair price for my trade in, and got a good deal on my new X!.Nothing was too much trouble from making me a coffee, taking a test drive, keeping me informed on delivery and they made it a special day on collection.

Very satisfied, no messing about.

Easy purchase