Always provide the best service

Sam on the desk is fab!! So helpful, friendly and tells you exactly the information that you need, she makes the whole experience a joy whilst you are there :)) 10 stars Sam!!

Service team - particularly Sam was really helpful.

Everything went as I expected...

The work was completed to our satisfaction

Senior service advisor was extremely efficient and very helpful to me.

They did what was planned. Superb

No hassle

Dodgey work carried out by a previous body shop, Nathan pointed out the issues and advised that I return to get them to fix the error instead of paying again for Marshalls to do it. Other issues tireless investigated.

As above, the past problems with the service agreement were put right which is all i really wanted.

Great staff, nice atmosphere, awesome showroom.

As above, Sam and Gary most helpful and professional throughout!

Very well looked after, COVID secure and work performed well

The service is always carried out as expected and potential issues are flagged up.

efficient

Friendly service. Good communication. Resolved the issues I had with my car.

Nathan is excellent and your new receptionist is very friendly

Service good but would have preferred to just leave keys and go rather than wait in queue to be seen during covid.

as above!

Efficient and friendly service . Covid secure

Excellent customer service

Completed my full service and also some additional work I wanted to a high standard

Same as above polite staff and good service.

Always promptly dealt with and service goes the extra mile ie car is cleaned inside and outside.

No problems a smooth process and result as I would expect.

Very professional .

Friendly and professional staff who know their business

Car was cleaned inside and out

They give a professional service.

Sam is really helpful and keeps you upto date with everything that is happening.

They are friendly, efficient and knowledgable.

First class Service!

Courteous and knowledgeable staff and kept me informed of progress. Car was returned in tip top condition once again

Pleasant staff who kept me in the picture

Polite and efficent at their job and car handed back clean.

N/a

The my boot lid was allowing ingress of rain water. This naturally entailed a short delay in obtaining a new seal - during which the car was kept indoors in the dry. The new seal was fitted and a complete water test was satisfactorily carried out

Even though I was not involved everything seems to have worked out well.

Friendly but professional staff with excellent knowledge of the vehicle. Work carried out to a high standard within the quoted timescale. A good waiting area with a good social distancing set up.

Customer service is excellent. Every case is handled from start to end in a friendly and professional way. The most recent was a BMW recall, managed by Ian and Sam who went out of their way to meet my needs regarding Covid 19.

Usual excellent service

Fast, reliable and prompt on time

Good professional service

No issues, very efficient and helpful

Everything l wanted was taken care of and on time

Work done as stated

Service as good as always.

Always given great service.

Sam Bryne in service reception is exceptional and a credit to the dealership

Efficient service

Very helpful staff, particularly Sam I the service the department. Excellent communication throughout

Fantastic service and Sam was polite and informative as always.

Fantastic service. Communication and advice amazing.

All aspects of the process undertaken professionally and safely.

Job well done

No problems, great customer care

excellent staff nothing was a problem.