Loading...

ABOUT BMW Marshall Scunthorpe

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

BMW 3 SERIES LOYALTY OFFER.

Read

BMW X5 TECHNOLOGY PACKAGE OFFER.

Read

BMW 2 SERIES M SPORT PLUS PACKAGE OFFER.

Read

THE BMW i3: NOW AVAILABLE ON MOTABILITY.

Read

THE BMW SUMMER EVENT.

Read

Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

Read

BMW ON THE MOTABILITY SCHEME

Read

THE NEW BMW 3 SERIES AND Z4 LAUNCH.

Read

THE BMW 1 SERIES.

Read

GIVE YOUR BMW A DETOX.

Read

THE NEW BMW ADVANCED CAR EYE 2.0

Read

BMW FLOATING HUB CAPS

Read

Introducing the new BMW X4

Read

BMWs Available For Immediate Delivery.

Read

BMW Help: Recalls

Read

BMW celebrates 10,000 BMW i3 sales in the UK.

Read

The New BMW X2

Read

Good news. We've lowered our brake servicing prices.

Read

Impress with the new BMW Shadow Edition

Read

The new BMW 5 Series Touring

Read

Winter Wheels & Tyres

Read

Insist on a BMW Approved Bodyshop.

Read

The new BMW M5 Competiton Edition.

Read

Motor Trader Industry Awards 2016

Read

The Scunthorpe Telegraph Motorshow.

Read

BMW Car Club Centenary Relay

Read

Motor Trader Industry Awards 2016

Read

The Next 100 Years

Read

Customer Complaints Procedure

Read

Where Next?

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

What is BMW Connected Drive?

Read

What is a BMW Genius?

Read

BMW Summer Event

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Graham Etherington

Head of Business

Ryan Horton

Sales Manager

Gary Foster

Aftersales Manager

Rachael Nairn

Local Business Development Manager

Ben Everett

Transaction Manager

Ian Wilkinson

Sales Executive

Mohsin Zia

Sales Executive & Motability Specialist

Paul Tait

Sales Executive & Motability Specialist

Tom Pratt

Sales Executive & Motability Specialist

Allan Garside

Sales Executive

Fabio Snow

Sales Executive

Sam Byrne

Senior Service Advisor

Nathan Blewett

Service Advisor

Ian Anderson

Parts Supervisor

Jamie Chapman

Parts Advisor

Mylea Hamilton

Receptionist

Carol Elliott

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Car was to be collected in the morning - it wasn't. I tried phoning but couldn't get through so drove the car to Marshall's. Debate had as whether recall work was required, it was when vehicle registration was corrected. Vehicle not returned as agree

Service

A very modern level of service and value for money

Service

Good service apart from the issues of communication in the booking process

Service

Nothing to much trouble

Service

The service dept are spot on, Sam was a delightful to deal with and very thoughtful on explaining everything. Great service and far better than Stratestone in Hull

Service

Very friendly, professional and knowledgeable

Service

Tyre depths omitted on MOT

Service

No hassle

Service

Great service with pick up and drop off of vehicle, thanks Frank, a really nice well mannered gentleman 5 star* It looked like an attempt was made to clean the car, if so it was a very poor one!! 1 star*

Service

Booking in problem dealt with and extremely efficient dealings with local branch of Marshall scunthorpe as usual. I was made to feel as though I did actually matter and not how I had felt when dealing with the call centre.

Service

Super service

Service

Initial telephone car to make the service appointment was dealt with by 3 separate people

Service

Professional outfit

Service

I only brought my car in for an MOT but it was completed in the time period specified and the car was washed and cleaned. In addition any manufacturer updates were checked.Sam at the service centre is extremely efficient at her job and nothing is too

Service

See above

Service

I stronly believe that the service department is second to none.

Service

Every effort was made to have work dealt with promptly to enable us to travel. A subsequent fault was again dealt with promptly.

Service

I have used Marshalls for a good number of years and the service has always been excellent

Service

I called in on a Saturday to buy a service plan, it was pre-arranged. When I got there the only member of staff in service had been taken I'll and gone home. My details were taken for someone to call me back. I got no call back so I had to phone.

Service

Prompt and efficient attention

Service

Went to my local garage for service,could not stand the hassle

Service

Car was taken and delivered back on time with fault rectified

Service

When ever I rang up to enquire about my car. It felt to me that I was getting little or no help with my problem only excuses why it was not fixed. In the end I just stopped ringing. I contacted BMW through face book. yes I was that desperate.

Service

Service reception saw that every request was carried out as asked

Service

Efficient and had car ready for when they said it would be ready

Service

Everything was first class

Service

Staff are typically helpful and friendly. Valeting side really let the dealership down on this occasion - would be better to not do it than do a rushed job.

Service

Your service advisor Nathan is always a pleasure to deal with, very helpful and friendly. You now look after my wife's X5 as well as my Alpina and I have never had any complaints so far. The cars always come back clean and tidy as expected.

Service

Wheels were swopped over from winter to summer. Advised that all the wheels would be given a wash, but on collection were still dirty. Was offered to be cleaned on collection, but did not have the time available and had to leave.

Service

I was told the car was serviced and it wasn't and it cost me money after just having the car 4 weeks

Service

Excellent service from Mr Nathan Blewit, always very helpful and efficient.

Service

Told over the phone to bring it it in, and somebody would look at it. But they didn't, only booked in for another day. So, on second visit, guy took car for a ride around the block, then said it was ok. Third visit booked in again. Fourth visit fixed

Service

Sam the receptionist was extremely helpful

Service

The employees at Marshall's. carried out the work to the highest standard but unfortunately the software update is not what you would expect from BMW and only works intermittently.

Service

Always helpful, courteous and efficient. Only slight issue is availability of courtesy cars.

Service

Staff very helpful

Service

The guys handled everything impeccably and even cleaned the car for me as well.

Service

Your Servicing Department colleagues are always extremely polite and helpful.

Service

My car was fixed all be it a day later then planned but the staff were still helpful when I first went to pick my car up and discovered it had developed a second fault meaning I had to leave it at the workshop for the night

Service

Because the staff are polite, helpful and efficient.

Service

Very impressed with the service

Service

Very focussed on customer service.

Service

As above

Service

No issue with this recent visit

Service

I had no complaints

Service

Problem was fixed same day

Service

friendly knowledgeable staff

Sales

Great value purchase (after some tough negotiating). Understood the customer requirement well, delivered to expectations.

Sales

Extremely satisfied with the overall service from order to collection

Sales

Marshalls of Scunthorpe and sales executive Tom could not do enough for me, a good dealership.

Sales

Excellent customer service, extremely friendly and informative at all times.

Sales

Paul made the experience completely stress free.